Shipping FAQ’s

What is snail mail?

“Snail mail” is a fun way of saying traditional postal mail. Unlike tracked packages, it’s slower, has no tracking updates, and can take a few weeks to arrive — especially for international orders.

What happens if I choose untracked shipping?

Untracked shipping means no tracking, no updates, and no guaranteed arrival date. Please allow 3–4 weeks for delivery before reaching out.

Do I need tracked shipping?

No but I always recommend it for orders over $30. Gives you and me the peace of mind. 

 

What if I entered the wrong address?

Unfortunately, I can’t replace orders sent with incorrect addresses. Reach out, and I’ll provide next steps.

What if my order doesn’t arrive?

If your address was correct and your order hasn’t shown up, I’ll troubleshoot the issue.

What if my order arrives damaged or incomplete?

Contact me right away, and I’ll help make it right.

Do you offer refunds?

No, all sales are final.

 

Got monthly mail club questions? Head over to Patreon!